EntryWick documentation
One page per screen, written before the screen was designed and kept with it since: who opens it, what they came to do, and what must be true when they leave. Start where your question is.
Getting started
From signing up to an event people can register for.
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Get started — the first-run wizard
For somebody who signed up five seconds ago, and has never seen EntryWick before.
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The six event templates — what each one assumes
For somebody about to start an event and deciding which event template to start from.
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Event template import wizard — admin
For an organizer setting up, often for the first time, who has an event in mind and no idea what a.
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Event templates: saving and reusing an event's setup
For an organizer about to set up this year's event, or one who has just run one well.
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Groups — your organization's shape
For an Owner or Admin setting the organization up, or adding a school, club, department or congregation.
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Terminology — admin
For an Owner or Admin who winced at the word "attendee".
Setting an event up
The event itself, its days, and the ways in.
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Events — admin
For an organizer setting an event up, or coming back to change a detail a fortnight later.
- Day change
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Registration form — `/e/{slug}/register/{registrationForm}`
For a parent on a phone, signing up more than one person, once.
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Forms — the builder
For whoever decides what a registrant is asked.
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Files people upload on a form — admin
For nobody, directly. This is what happens to a photo, a document or a signature after somebody attaches.
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Event rules
For an organizer setting up an event (or importing an event template that carries rules); everyone else meets.
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Event page — `/e/{slug}`
For anybody with the link — shared in a WhatsApp group, printed on a flyer, forwarded twice.
Registration
What happens after somebody signs up, and what they can change.
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Registrations and payments — admin
For an organizer looking for one person, or finance reconciling what arrived.
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Attendees — admin
For an organizer looking for one person, or a group lead checking their own list.
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Approval queue and waitlist — Registrations → Needs approval / Waitlisted
For an organizer or Group Lead with a queue of sign-ups to vet, usually a few minutes at a time between.
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My registration — `/r/{ulid}?sig=`
For somebody who registered days or weeks ago, from a link in their confirmation email.
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Thank-you — `/r/{ulid}/thanks`
For the person who just pressed submit, plus anybody they forward the link to.
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Transfer and cancel
For an organizer on a person's page (Transfer, Cancel), and a registrant on their own page ("Someone else.
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Cancel and refund
For an organizer who may both cancel people and refund payments, on the registration's page.
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Walk-up registration
For a registration-team member or admin at the desk, with the person in front of them.
- Imports and exports
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Photo and video release
For registrants (and parents registering a child) on the form; staff at the help desk, photographers and.
Tickets and check-in
Getting people through a door.
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Ticket — `/t/{code}`
For an attendee at a gate, or twenty minutes before they leave home.
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Wallet tickets
For attendees on their phones, the night before or in the queue.
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Check-in points (event page)
For an organizer with `checkin.manage_points` (Owner, Admin), setting an event up or re-pinning the day.
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Scanning devices (event page)
For an organizer with `checkin.manage_devices` (Owner, Admin) — the evening before, handing out phones,.
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Scanner app (entrywick.app)
For check-in volunteers and staff, usually on their own phones, often with weak signal, often before.
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Self check-in kiosk (scanner app, week 20)
For an attendee walking up to the tablet, alone, who has never seen the app and may not have their ticket.
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Help desk
For registration-team members and admins at a laptop, with a queue in front of them.
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Badge runs
For an organizer or group lead the week before, on Events → Badge runs. Somebody limited to a group (a.
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Live dashboard
For organizers and group leads on event day, often on a laptop at the registration table, sometimes on a.
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Reports
For organizers the morning after, group leads counting their own people, finance and viewers answering.
Telling people things
Email, text and the copy that goes out.
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Templates — admin
For an organizer wondering what the emails their registrants get actually say, or an admin who has heard.
- Emails and reminders (event page)
- Sending from your own domain
- Your email list, kept in step
- Text messages
Making it yours
Your brand, your address, your roles.
- Branding
- Brand assets
- Brand kit
- Your own web address
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Single sign-on
For an owner or admin whose organization already signs in with Microsoft 365 or Google Workspace.
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Roles
For an owner (or somebody the owner gave the Roles permission) whose team does not fit the eight built-in.
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Team — admin
For an Owner or Admin adding somebody, or changing what somebody may do.
Money
What you pay, what you charge, and where it goes.
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Billing — admin
For an owner (only `tenant.billing` sees it), usually the day a trial is ending or an event outgrew Free.
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Usage — admin
For an organizer watching an event fill up, or an owner deciding whether to upgrade. Anyone who may read.
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Payouts settings — admin
For an owner, once, usually because a paid registration refused to take money.
- The plan catalog in Stripe — operators
Connecting other software
The API, webhooks, and the apps built on them.
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API keys — `api.entrywick.io/v1`
For a developer connecting their own system, Zapier or a script to an organization's EntryWick data.
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Developer docs and the sandbox — `entrywick.io/developers`
For a developer who has never seen EntryWick and wants to connect a system to an organization that uses it.
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Webhooks — Organization → Webhooks · `api.entrywick.io/v1/webhooks`
For a developer, or someone connecting Zapier, a CRM or their own server to an organization's EntryWick.
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Scanner API for your own scanners — `entrywick.app/api/v1/events/{event}/scan`
For a developer connecting a turnstile, an access-control system or their own scanning app to EntryWick.
- Zapier — EntryWick for Zapier · `integrations/zapier`
- Make — EntryWick for Make · `integrations/make`
- Constant Contact
- Mailchimp
- Brevo
- Twilio (SMS and WhatsApp)
Running it yourself
A licensed install on your own server.
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Requirements for a self-hosted server (week 21)
For whoever is about to rent or pick a server for a self-hosted EntryWick.
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Installing a self-hosted EntryWick (week 21)
For whoever installs EntryWick on their organization's own server.
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Updating a self-hosted EntryWick (week 21)
For whoever runs a self-hosted install, when the license banner or `entrywick doctor` says a new version.
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Backing up and restoring a self-hosted EntryWick (week 21)
For whoever runs a self-hosted install — once to set backups up, and on the bad day they need one.
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The `entrywick` command (self-hosted, week 21)
For whoever runs EntryWick on their organization's own server.
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License keys (self-hosted, week 21)
For the person who installs and runs EntryWick on their organization's own server, when they install it,.
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License states: what each one stops (self-hosted, week 21)
For an Owner or Admin who sees the license banner; whoever runs the install.
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The license heartbeat (self-hosted, week 21)
For whoever runs a self-hosted install, when they want to know what their instance reports and what it.
Keeping the record
Who did what, and when.
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Audit log — admin
For an Owner answering "who changed this, and when?", or somebody working out what happened on the day.
- Local setup on Windows
When you need us
Whether it is us or you, and how to ask.
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Contact support, and the status page
For anybody on the team who is stuck, or who thinks something is broken.