Mailchimp
Settings → Email lists. Growth plan and above (byo_email). Spec: docs/INTEGRATIONS.md §2–§5.
Everyone who registers arrives in your Mailchimp audience as one member per household, with everyone's names in a merge field and tags you can build segments from.
What syncs
| EntryWick | Mailchimp |
|---|---|
| the household's email | audience member — the key; an existing member is updated, never duplicated |
| the person the household is registered under | FNAME, LNAME |
| the contact's phone | PHONE |
| everyone's names | merge field EW_PEOPLE |
| their live tickets | EW_TICKETS |
| the anchor's group | EW_GROUP |
| the anchor's ticket link | EW_TICKET_ (merge tags are at most ten characters) |
| the event, and each day | a tag each ("Spring Gala", "Spring Gala — Saturday") — Mailchimp has no lists inside an audience |
| each person's type | tag |
| checked in on a day | tag ew_checked_in:{day code} |
Merge fields are created the first time they are used. New members join as subscribed; choose transactional on the card if they should not receive your campaigns.
When: someone registers, is issued a ticket, checks in, or changes their email or phone; nightly for anything missed; and on Sync now.
Bounces come back straight away. EntryWick adds a webhook to your audience when you connect. When Mailchimp "cleans" an address — a hard bounce, or a spam complaint — the contact is marked in EntryWick at once and that person moves to the print track.
Setting it up
- Settings → Email lists → Connect Mailchimp.
- Sign in to Mailchimp and allow EntryWick.
- Contacts go into the account's first audience. If there is none yet, create one in Mailchimp and connect again.
- Check the mapping, Save mapping, then Sync now.
Limits
- Five calls a second per account.
- One audience: the account's first. Choosing another is not built.
- Merge values are cut at 255 characters, tags at 100.
- Retries, the health panel, the owner email on a revoked connection and the 30 days after disconnecting work as for Constant Contact.