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EntryWick documentation

For anyone with an EntryWick account, from the account menu → **Biometric sign-in**.

Biometric sign-in — Face ID, fingerprint or Windows Hello instead of a password

Sign in with the lock you already use on your phone or computer. For everybody who signs in to EntryWick.

Who opens it: anyone with an EntryWick account, from the account menu → Biometric sign-in. What they came to do: stop typing a password, and sign in faster and more safely.

A passkey lets your phone, computer or security key vouch for you. When you sign in, your device asks for your face, your fingerprint or its PIN — the same check that unlocks it — and you are in. Nobody can type a passkey into a fake page, and there is nothing to forget or reuse.

Set it up

  1. Open the account menu (your picture, top right) and choose Biometric sign-in.
  2. Type a name for this device — "My phone", "Work laptop" — so you can tell your passkeys apart later.
  3. Click Set up biometric sign-in. You'll be asked for your password first, then your device shows its own prompt.
  4. Use your face, finger or PIN. The passkey appears in the list with the date you added it.

Add one for each device you use. A passkey saved to an iPhone, Android phone or password manager usually follows you to your other devices on the same account.

Sign in with it

On the sign-in page, click Sign in with a passkey and follow your device's prompt. You land on the same page a password sign-in would take you to. Two-factor codes are not asked for: the passkey already checked your face, finger or PIN.

Where it works

  • On your EntryWick address and every organization's EntryWick address — one passkey for all of them.
  • Only where you could sign in with your password: an organization's address lets in its own members.
  • Not on an organization's own web address (a custom domain). There, sign in with your password or the organization's single sign-on.

Remove one

On the same page, click Remove beside the device. You'll be asked for your password first. Remove a passkey when you lose a phone or stop using a computer. Your password keeps working either way.

For organization owners

Adding and removing passkeys shows in your Audit log (passkey.added, passkey.removed) with the device's name and who did it — never the key itself. The fingerprint or face never leaves the person's device; EntryWick keeps only a public key that is useless on its own.