Emails and reminders (event page)
The panel on an event that lists what it sends and when.
- Every schedule is listed on every plan, with its kind (core or reminder), trigger, channel, status and next run in the event's timezone.
- Core schedules are the registration confirmation and delivering the ticket (email or printed). Every plan sends them; a missing entitlement never pauses them (PRICING §7, EVENT_TEMPLATE_FORMAT §1.5).
- Reminders are everything else and need
reminders_configurable(Starter and above). - The day-before reminder is included on every plan. An event published on a plan without
reminders_configurablegets exactly one reminder — the systemreminderemail at 09:00 the day before the event starts, in the event's timezone — listed as Reminder — included. It is created once per event, a downgrade never pauses it, and an upgrade neither duplicates it nor takes it away: from Starter it is an ordinary reminder that can be renamed, retimed or cancelled. An event published after its own T-1 has passed does not get one, because it would go out immediately for an event that has already started. - On Free the panel is read-only: core schedules and the day-before reminder send as set up, reminders imported from an event template wait switched off, and "Add reminders" opens the upgrade instead of a form. The service refuses the same things, with a message that names the plan.
- From Starter an organizer with
communications.schedulecan add schedules and edit them. Fixed-date schedules are not offered in this form yet (decisions-pending). - A registration's own page has "Send ticket email now" for a one-off send outside any schedule.