Brevo
Settings → Email lists. Growth plan and above (byo_email). Spec: docs/INTEGRATIONS.md §2–§5, ADR-014.
Everyone who registers arrives in Brevo as one contact per household, on a list for the event and each day. Brevo can also send EntryWick's own confirmations, tickets and reminders for you.
What syncs
| EntryWick | Brevo |
|---|---|
| the household's email | contact email — the key |
| the person the household is registered under | FIRSTNAME, LASTNAME |
| everyone's names | attribute EW_PEOPLE |
| their live tickets | EW_TICKETS |
| the anchor's group | EW_GROUP |
| the anchor's ticket link | EW_TICKET_URL |
| the event, and each day | a list each, inside an "EntryWick" folder |
| types and check-ins | one text attribute, EW_TAGS — Brevo contacts have no tags; filter a segment on it |
Attributes and lists are created the first time they are used.
Bounces come back straight away through a webhook EntryWick adds to your account: a hard bounce or a spam complaint marks the contact in EntryWick and moves that person to the print track.
Sending EntryWick's email through Brevo
Tick Send our confirmations, tickets and reminders through Brevo too. EntryWick's messages then leave through your Brevo account, and their delivery, opens, bounces and complaints come back onto each message as they do with the built-in sender. Verify your sending domain in Brevo first: Brevo refuses mail from a domain it has not verified.
Setting it up
- In Brevo: SMTP & API → API keys → Generate a new API key.
- Settings → Email lists → paste it under Brevo → Connect Brevo.
- Check the mapping, Save mapping, then Sync now.
Limits
- Eight calls a second per account.
- An API key has access to the whole Brevo account; create one for EntryWick alone so it can be revoked on its own.
- Retries, the health panel, the owner email on a refused key and the 30 days after disconnecting work as for Constant Contact.